Customers love eScheduling, not only because they can schedule appointments on their own, but because their entire interaction with your service department is better.

• Customers can look for the times that suit their schedules best
• Customers can reschedule appointments, saving both you and them time and money
• Customers are automatically sent e-mail reminders prior to their appointments, so they are less likely to forget
• Customers receive notices automatically when their service is completed
• Customers can get help from their service representative more easily, because he’s not tied up on the phone

The personalized customer portal gives the owner a complete service and vehicle history, real-time service status, outstanding recalls, and recommended services.

Depending on different factors, dealers typically find that within a few months as many as 25% to 40% of their service customers are scheduling their own appointments through eScheduling, saving their service advisors valuable time. To see what that can do for your bottom line, take a look at these handy return-on-investment calculators. (link to results/roi.html)

Try the customer demo now!