Why eScheduling
Escheduling Brings the Advantages of Convenience and Price to Your Dealership

 

eScheduling gives your customers "airline style" appointment scheduling.

It gives them the same level of power and convenience, as opposed to the inconvenient "appointment request form" that is on your Web site right now. This directly addresses the two root causes of your "million-dollar-a-month problem."

eScheduling opens your appointment schedule to your customers, so that they can schedule service appointments at any time of the day or night, and they can pick the appointment time that precisely fits their schedule. And because you determine how many appointments can be scheduled, as well as the time interval between arrivals, your customers will find a service advisor ready to help them in the drive - not a long line of cars.

Equally important, you win the customer back from the perception that service at your dealership is too expensive. eScheduling allows you to offer the same type of Web-only specials that your customers get from the airlines, and these promotions are delivered precisely at the moment the customer is considering service for his vehicle. In other words, eScheduling calls attention to your promotions and makes them immediately

actionable. Lastly, because eScheduling presents a live service catalog to your customers, complete with descriptions, promotions and discounted prices, you are selling to your customers before they enter the service drive. Just like online travelers that spend more on their trips, eScheduling customers browse your dealership for additional services, and actually "upsell themselves."

Benefits

Your $1,000,000 opportunity
  • Avg monthly service and parts revenue: $250,000
  • Percentage of customers lost to independent service providers: 80%
  • If 100% of your vehicle owners became service customers, revenues would increase by:
    $1,000,000 per month
Note that the typical margin on service revenues is 50%!
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